Privacy Policy - Purella Beauty

1. Introduction

Purella Beauty is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

Fill out contact forms or enquiry forms
Subscribe to our newsletter or communications
Contact us via email or phone
Interact with our website

This information may include:

Name and contact information (email address, phone number, postal address)
Enquiry details and correspondence
Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address and browser type
Operating system and device information
Pages visited and time spent on pages
Referring website addresses

3. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide customer support
Process and fulfill your requests for information about our products
Send you marketing communications (with your consent)
Improve our website and services
Analyze website usage and trends
Comply with legal obligations
Protect against fraudulent or illegal activity

4. Legal Basis for Processing (UK GDPR)

We process your personal data based on the following legal grounds:

Consent: When you provide explicit consent for specific processing activities
Contract: When processing is necessary to fulfill our obligations to you
Legitimate Interests: When we have a legitimate business interest that does not override your rights
Legal Obligation: When we must process data to comply with legal requirements

5. Disclosure of Your Information

We may share your information in the following situations:

Service Providers: With third-party service providers who perform services on our behalf
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights (UK GDPR)

Under UK data protection law, you have the following rights:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation of processing
Right to Data Portability: Request transfer of your data
Right to Object: Object to processing of your personal data
Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the United Kingdom. We ensure appropriate safeguards are in place to protect your data in accordance with UK data protection law.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Purella Beauty
78 Clarence Street
Kingston KT1 2NP
United Kingdom

Phone: +44 20 7459 8321
Email: [email protected]